Warranty Policy

1. Product Warranty

All products sold by Syberia Computer Solutions come with manufacturer warranty as specified by the brand. We also provide additional warranty coverage for our services.

• Laptops: 1-3 years manufacturer warranty
• Desktop Computers: 1-3 years manufacturer warranty
• Printers: 1-2 years manufacturer warranty
• CCTV Cameras: 1-2 years manufacturer warranty
• Accessories: 6 months to 1 year manufacturer warranty

2. Service Warranty

We provide warranty on our repair and installation services:

• Laptop Repair: 90 days warranty on parts and labor
• Desktop Repair: 90 days warranty on parts and labor
• Printer Repair: 60 days warranty on parts and labor
• CCTV Installation: 1 year warranty on installation work
• Custom PC Build: 1 year warranty on assembly and components

3. Warranty Coverage

Our warranty covers:

• Defects in materials and workmanship
• Installation and setup issues
• Component failures under normal use
• Software installation and configuration

4. Warranty Exclusions

Warranty does not cover:

• Physical damage due to accidents or misuse
• Damage from power surges or electrical issues
• Liquid damage or exposure to moisture
• Unauthorized modifications or repairs
• Normal wear and tear
• Data loss or software issues

5. Warranty Claim Process

To claim warranty service:

1. Contact us via phone or WhatsApp
2. Provide purchase receipt or service invoice
3. Describe the issue you're experiencing
4. Bring the item to our store for inspection
5. We will assess and repair or replace as needed

6. Contact Information

For warranty claims and support, contact us: